ZACKSยท2025-09-05 15:11Core Insights - The enterprise software market is experiencing significant growth, with a projected increase from $263.8 billion in 2024 to $517.3 billion by 2030, reflecting a 12.1% CAGR [2] - Both monday.com (MNDY) and Salesforce (CRM) are central players in this market shift, with Salesforce having a long-standing dominance in enterprise CRM and monday.com emerging as a flexible Work OS [1][2] Summary of monday.com (MNDY) - monday.com is facing challenges in sustaining growth, particularly in enterprise workflows, which has revealed gaps in depth and efficiency [3] - The monday CRM extension is gaining traction but has modest annual recurring revenue of $100k, with high R&D costs at $59.2 million (20% of revenues) and sales and marketing expenses at $139.2 million (47% of revenues) [4] - The core Work Management product saw a 27% year-over-year revenue increase to $299 million, but customer acquisition costs are high, and net dollar retention has slipped to 111% [5] - AI initiatives are adding costs without proving significant returns, with a non-GAAP operating margin of 15%, down from 16% a year ago [6] - The Zacks Consensus Estimate for 2025 earnings is $3.93 per share, reflecting a 3.7% increase over the past 30 days [7] Summary of Salesforce (CRM) - Salesforce is a leading enterprise software provider with a multi-cloud portfolio that includes sales, service, marketing, integration, and analytics, leveraging AI in newer tools like Data Cloud and Agentforce [8] - Sales and Service Clouds are the largest revenue contributors, but their maturity limits incremental growth; however, AI initiatives like Data Cloud and Agentforce generated $1.2 billion in recurring revenues, up 120% year-over-year [9][11] - Salesforce's total remaining performance obligation reached $59.9 billion, up 10% year-over-year, with a non-GAAP operating margin of 34.3% [12] - The Zacks Consensus Estimate for fiscal 2026 earnings is $11.30 per share, indicating an improvement over the previous year's earnings of $10.2 per share [13] Price Performance and Valuation - In the past three months, monday.com's stock has declined 40.6%, while Salesforce's shares fell 8.9%, reflecting investor concerns over MNDY's high spending and slowing customer expansion [14] - monday.com trades at a forward P/S ratio of 6.66X, higher than Salesforce's 5.65X, but faces execution risks and profitability pressures [17] - Salesforce's lower P/S multiple appears more balanced due to its scale, margin consistency, and visibility from long-term contracts [17] Conclusion - Both companies operate in attractive segments of the enterprise software market, but monday.com is struggling with high spending and slowing customer expansion, limiting its valuation premium [19] - Salesforce benefits from a broader portfolio and stable margins, providing better visibility for investors [19] - The Zacks Rank indicates CRM as a hold and MNDY as a strong sell, suggesting CRM holds a relative edge [20]