内蒙古多措并举整治旅游市场秩序

Core Viewpoint - Inner Mongolia has implemented multiple measures to rectify the tourism market order and protect consumer rights, resulting in significant improvements in service quality and a reduction in complaints [1][2]. Group 1: Actions Taken - Inner Mongolia has discovered and rectified 361 issues in the tourism market through undercover investigations and other means this year [1][2]. - A total of 104 administrative penalty cases in the tourism market have been strictly investigated and handled [1][2]. - The region has addressed over 2,100 issues reported by tourists and netizens since the summer [1]. Group 2: Key Issues Identified - The main complaints from tourists include low service quality, non-standard contract signing, and travel agencies unilaterally changing itineraries [1][2]. - The tourism market order rectification actions involve collaboration with police, transportation, and market supervision departments [1][2]. Group 3: Results Achieved - The series of measures have effectively urged operators to comply with laws, leading to a 60.2% decrease in tourism complaints, with 2,557 cases handled by August [2]. - Inner Mongolia has established a tourism integrity mechanism and published evaluation indicators for tourism service quality, resulting in the recognition of 472 exemplary travel agencies and hotels [2].