把专业助老服务送到心坎上

Core Viewpoint - Suzhou Kangyang Group is pioneering home-based elderly care services in Suzhou, providing personalized and professional support to over 11,000 elderly residents through a network of service points and trained caregivers [1][2][3]. Group 1: Service Expansion and Coverage - The home-based elderly care service began with a pilot project in July 2024, focusing on high-risk elderly individuals in the Liushan Street area [2]. - By March 2025, the service expanded to cover four towns in the Wuzhong District, reaching nearly 8,000 elderly individuals [2]. - As of mid-2025, the service has achieved a coverage rate of 96% in Wuzhong District, with over 11.8 million hours of service provided [3]. Group 2: Training and Service Quality - The company emphasizes a comprehensive training program for caregivers, focusing on professional skills, service awareness, and communication techniques [5]. - A standardized service process is being developed to ensure high-quality care, with a commitment to making elderly individuals feel at home [5][6]. - The company has implemented a "one area, one policy" approach to tailor services based on local elderly needs, enhancing the quality and warmth of care [3][6]. Group 3: Community Engagement and Social Responsibility - The company actively engages in community welfare by providing non-profit services, such as delivering care packages to impoverished elderly individuals [6]. - Initiatives like the "Love Brain Action" aim to raise awareness about cognitive health among the elderly [6]. - The company plans to expand its services to include social activities and innovative solutions like "accompanying medical visits" to address the daily challenges faced by the elderly [8]. Group 4: Future Plans - By the end of 2025, the company aims to expand its services to additional districts, increasing the number of elderly individuals served to 20,000 [8]. - Future services will include community engagement activities and innovative care solutions to enhance the quality of life for elderly residents [8].