Core Viewpoint - The article discusses the potential of AI in addressing the persistent issue of congestion in popular tourist attractions, particularly during peak seasons, highlighting the complexities behind the problem and the innovative solutions being tested in the industry [2][3][20]. Group 1: Congestion Issues in Tourist Attractions - Tourist congestion is a significant problem during peak seasons, with visitors often facing long wait times at various points in popular attractions [2][3]. - Traditional methods of managing congestion have become ineffective, necessitating new approaches to tackle the issue [3][20]. - The article emphasizes that the majority of visitors during peak times are often free-entry tourists, which complicates the management of visitor flow [5][6]. Group 2: AI Solutions for Visitor Management - AI is being tested as a solution to improve the efficiency of verifying free-entry tourists' credentials, which is a major cause of congestion at entry points [10][12]. - The "AI Discount Group Certification" feature developed for the Xijiang Qianhu Miao Village allows for efficient verification of free-entry tourists' credentials, achieving a 99% accuracy rate [16][19]. - AI can also assist in managing visitor complaints by providing a streamlined process for feedback, potentially reducing the number of complaints escalated to external channels [18][19]. Group 3: Broader Implications for the Tourism Industry - The application of AI in the tourism sector is shifting from consumer-facing solutions to addressing operational challenges faced by businesses [20]. - The integration of AI can enhance productivity and improve the overall visitor experience, leading to a transformation in tourism services and offerings [20]. - The article encourages further innovation and application of AI in various aspects of the tourism industry, such as customized travel planning and efficient crowd management [20].
被骂疯的景区旺季堵人难题,竟然被AI解决了?
Xin Lang Cai Jing·2025-09-07 01:25