“向质而行,为民利企”——招商银行青岛分行开启2025年“质量月”活动
Xin Lang Cai Jing·2025-09-09 07:31

Core Viewpoint - The core initiative of the China Merchants Bank Qingdao Branch is to enhance financial service quality and consumer rights through the "Financial Standards for the People and Enterprises" campaign during the national "Quality Month" [1][4] Group 1: Promotion of Financial Standards - The campaign aims to widely promote financial standards to improve service quality and protect consumer rights [1][2] - Various methods such as electronic screens, brochures, and themed exhibitions are used to educate customers about consumer rights protection and financial information security [2] - The bank's team actively engages with small and medium-sized enterprises to explain standards related to financing and digital transformation [2] Group 2: Application of Financial Standards - The bank leverages financial technology to integrate standards into service scenarios, enhancing customer experience through improved online banking interfaces [3] - Standardized API services are provided to corporate clients, facilitating efficient management of financial and information flows [3] - Strict adherence to data security and personal information protection standards is emphasized to enhance transaction monitoring and risk warning capabilities [3] Group 3: Commitment to Quality Development - The initiative reflects the bank's commitment to customer-centric values and aims to enhance public awareness of financial rights [3][4] - The campaign seeks to improve the financing environment for small and medium-sized enterprises by clarifying standardized financing processes [3] - Continuous improvement of service quality is targeted through rigorous implementation of financial standards [3][4]