Core Viewpoint - Beike's Ningbo station has launched a comprehensive service guarantee system called "True Guarantee," covering second-hand housing, new housing, and rental services, integrating service assurance into daily commuting through a dedicated subway train [1][9]. Group 1: Service Upgrade Announcement - The launch event was attended by representatives from regulatory bodies, industry associations, banks, and media, who recognized Beike's efforts in consumer rights protection and service quality enhancement [3]. - The Ningbo Consumer Rights Protection Committee praised Beike for its commitment to integrity and consumer communication, urging the company to maintain high service standards [3]. - The Ningbo Real Estate Association highlighted the "True Guarantee" service as a new benchmark for integrity in the industry, promoting self-regulation [3]. Group 2: Comprehensive Coverage of Services - Beike's Ningbo station introduced six service guarantees for second-hand housing transactions, including double refunds for price differences and compensation for property issues [5]. - For new housing, Beike committed to transparent transactions with no service fees and ensured all properties have complete legal documentation [5]. - The rental service introduced personal and property safety guarantees, along with special support for recent graduates, such as zero deposit and flexible rental options [5]. Group 3: Commitment to Service Standards - Representatives from various well-known real estate brands pledged to adhere to Beike's "True Guarantee" service standards and accept social supervision [7]. - Beike's professional service team committed to delivering high-quality service in line with the "True Guarantee" system [7]. Group 4: Brand Train Launch - A themed subway train was launched to promote the "True Guarantee" service, expected to reach over ten million passengers in the next three months [9]. - The train features a QR code for consumers to access information about the "True Guarantee" services directly [9]. Group 5: Future Service Enhancements - Beike's Ningbo station plans to further develop the "True Guarantee" service system, optimizing claims processes and expanding service scenarios for a better real estate transaction experience [9]. - The company aims to collaborate with industry partners to enhance living service standards and build a more transparent and healthy industry ecosystem [9].
地铁专列+服务承诺，贝壳宁波站启动“真保障”计划助力住好家