Qi Lu Wan Bao·2025-09-09 22:14Core Insights - The Bank of China Heze Branch successfully facilitated a special refund operation for a provincial high-tech enterprise, demonstrating effective financial support for the real economy [1] - The enterprise faced challenges in cross-border settlement due to operational errors by the freight forwarding company and internal communication issues, leading to a delay in refund processing [1] Group 1: Financial Services - The branch utilized foreign exchange facilitation policies to resolve the enterprise's cross-border settlement issues, highlighting the importance of professional financial services [1] - The enterprise had pre-received $30,000 from an overseas client in October 2024, but faced complications in refunding due to a mismatch in the receiving entity [1] Group 2: Policy Implementation - The branch guided the enterprise in preparing necessary documentation based on the State Administration of Foreign Exchange's policy allowing A-class enterprises to process overdue refunds under $200,000 directly [1] - The efficient completion of the refund operation was ensured by verifying the authenticity and compliance of the business, with proper documentation submitted [1] Group 3: Support for SMEs - The branch focuses on the cross-border needs of small and micro enterprises, leveraging policy benefits and providing comprehensive tracking services to support foreign trade enterprises in stabilizing orders and expanding markets [2]