百年人寿客服节：高管讲消保，传递正能量

Core Viewpoint - The company actively promotes consumer rights protection through the "Executives Talk Consumer Protection" initiative during the 2025 Customer Service Festival, demonstrating its commitment to safeguarding consumer interests [1][2] Group 1: Company Initiatives - The company launched the "Executives Talk Consumer Protection" activity across 21 branches, emphasizing the importance of consumer rights protection [1] - Executives personally explained consumer protection knowledge and company measures, fostering a culture of consumer protection awareness among employees [1][2] - The company focused on themes such as insurance suitability, financial safety, and the protection of consumer rights, while also warning against illegal intermediary activities [1] Group 2: Impact on Consumers - The initiative improved consumer financial literacy by educating clients on the "three suitability" principles and helping them avoid scams and traps [2] - Increased consumer trust in the company was observed as clients appreciated the executives' direct involvement in consumer protection efforts [2] - The company aims to continue enhancing consumer protection work, contributing to the healthy development of the financial industry [2]