齐商银行科技支行成功拦截一起电信诈骗

Group 1 - The core message highlights the importance of bank staff's vigilance in preventing potential scams targeting vulnerable individuals, particularly the elderly [1][3] - The bank's proactive approach involved sending staff to assist an elderly customer with a transfer service, demonstrating commitment to customer care [3] - The staff's intervention led to the realization that the transfer request was a scam, showcasing the effectiveness of their training and awareness of common fraud tactics [3] Group 2 - The positive feedback from the elderly customer's daughter, who expressed gratitude through a banner, underscores the impact of the bank's customer service and professionalism [3] - The incident reflects a growing concern about financial scams targeting seniors, indicating a need for increased awareness and preventive measures within the banking industry [3] - The bank's actions serve as a model for other financial institutions in enhancing customer protection and building trust within the community [3]