NiCE Named a Leader in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service For 11th Consecutive Year
Businesswire·2025-09-10 15:08Group 1 - NiCE has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) [1] - NiCE achieved the furthest position for Completeness of Vision and the highest rating in Ability to Execute within the Leaders Quadrant [1] - This recognition marks the eleventh consecutive year that NiCE has been named a Leader in the CCaaS Magic Quadrant [1] Group 2 - This is the first time NiCE has been positioned furthest and highest on the axes in the Magic Quadrant [1]