Bei Jing Qing Nian Bao·2025-09-10 17:56Core Viewpoint - Recently, Citic Bank's Beijing Miyun branch successfully intercepted a fraud case targeting the elderly, demonstrating the effectiveness of its standardized verification processes and rigorous work attitude [1][2]. Group 1: Incident Overview - On August 28, a 71-year-old man attempted to withdraw 200,000 yuan in cash, triggering the branch's risk alert mechanism due to the large amount [1]. - The bank staff noticed the elderly man's vague responses regarding the purpose of the withdrawal, leading to immediate reporting to the accounting manager and activation of the anti-fraud emergency plan [1]. Group 2: Response Actions - The bank staff provided warm water and personal assistance to the elderly man while contacting his family to create a conducive environment for persuasion [1]. - After the family arrived, the elderly man insisted on withdrawing the money, citing previous losses from a fraudulent investment app [2]. Group 3: Resolution - Police from the Miyun District Anti-Fraud Center arrived and, with consent, checked the elderly man's phone, discovering multiple suspected fraudulent investment platforms [2]. - Through discussions involving bank staff, police, and family, the elderly man was eventually persuaded to abandon the withdrawal, successfully protecting the 200,000 yuan [2]. Group 4: Future Initiatives - Citic Bank has strengthened anti-fraud training for frontline employees and implemented multiple risk control prompts for vulnerable groups, integrating fund protection into every service aspect [2]. - The bank aims to continuously optimize service processes and deepen anti-fraud efforts, fulfilling its social responsibility of safeguarding the public's financial well-being [2].