众安保险亮相2025外滩大会：以科技重塑保险生态新增长

Group 1 - The 2025 Inclusion Bund Conference was held from September 10 to 13 in Shanghai, focusing on "Reshaping Innovative Growth" [1] - ZhongAn Insurance participated for the fourth time, emphasizing the development and application of fintech and AI technologies [1] - AI is driving a significant structural transformation in the insurance industry, enhancing operational efficiency and customer experience through full-process intelligent reconstruction [1][3] Group 2 - During the conference, ZhongAn Insurance showcased various products including pet insurance, health insurance, and car insurance, while creating immersive experience spaces for collaboration [2] - The company highlighted innovative applications of "AI + Insurance" and "NFC + Insurance," including the launch of a digital pet ID series [2] - ZhongAn's car insurance features a fully online claims process through a "one-click video claims" platform, providing a seamless experience for car owners [2] Group 3 - ZhongAn has embedded AI capabilities deeply across its entire business chain, with its self-developed AI platform "ZhongYouLingXi" becoming a core engine for business transformation [3] - The AI platform has approximately 110 active machines, with a total of 450 million calls made in the first half of 2025 [3] - The company aims to continue its "Insurance + Technology" dual-engine strategy, focusing on enhancing user experience and driving high-quality development in the insurance industry [3]