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情绪经济撞上数智供应链:京东“业采融合”破解企业采购困局
Jiang Nan Shi Bao·2025-09-11 08:10

Group 1 - The core viewpoint is that the concept of "emotional value" is penetrating corporate management, particularly in employee care and procurement systems, as the Z generation becomes the main workforce [1][2] - Over 80% of employees believe that benefits can enhance their sense of belonging, indicating a shift towards prioritizing employee satisfaction in corporate strategies [1][2] - The integration of digital supply chains and "business procurement integration" is seen as key to addressing traditional procurement challenges and activating emotional value [1][2] Group 2 - Employee care is directly linked to corporate cohesion and growth, with a focus on incorporating human needs into the supply chain process to enhance overall efficiency [2][3] - Companies are shifting from standard product offerings to tailored solutions that meet employee emotional and health needs, thereby improving both internal and external procurement processes [2][3] - JD.com is leveraging data and technology to create efficient demand matching mechanisms, offering customized care options through its digital welfare platform [2][3] Group 3 - The traditional procurement model is constrained by the "impossible triangle" of price, quality, and efficiency, with recent government initiatives aimed at enhancing supply chain resilience and competitiveness [3][4] - The "business procurement integration" model proposed by JD.com aims to transform procurement into a "golden triangle" of cost, efficiency, and experience, reducing internal friction and enhancing collaboration [3][4] - Achieving a dynamic balance among cost, efficiency, and experience is essential for companies to respond quickly to market changes and seize growth opportunities [3][4] Group 4 - JD.com has outlined a "three-step" methodology for implementing business procurement integration, focusing on precise demand insights, intelligent resource matching, and dynamic optimization of outcomes [4] - The first step involves capturing emotional value points related to employee care and market trends through data analysis [4] - The second step emphasizes using multidimensional models to balance cost, quality, and risk when selecting suppliers [4] - The third step includes establishing real-time monitoring mechanisms to track satisfaction levels and adjust offerings accordingly, leading to significant improvements in employee satisfaction [4]