超40万车主“懵了”！哪吒汽车突然“断网” 需自费买流量！公司发文回应

Core Viewpoint - The management of Hezhong New Energy (Neta Auto) has announced the suspension of connected vehicle services due to Lenovo Connect's unilateral termination of the service agreement, following ongoing payment disputes [1][4][7]. Group 1: Company Actions and Responses - Hezhong New Energy's management is actively communicating with Lenovo Connect and reserves the right to pursue legal action regarding the termination of services [1]. - Lenovo Connect has stated that Hezhong New Energy has failed to make timely payments for services, leading to the suspension of services for vehicles with outstanding fees [4][7]. - Lenovo Connect will implement a "Neta Owner Data Plan" to provide continued data services for Neta vehicle owners, allowing them to purchase data through the Lenovo Connect app [7]. Group 2: Customer Impact and Reactions - Many Neta vehicle owners have reported receiving notifications about the service suspension and have experienced connectivity issues prior to the official announcement [8]. - Affected customers have been advised to purchase data packages to regain connectivity, with the basic package priced at 5.9 yuan, offering limited functionality [10]. - As of September 2024, Neta Auto has approximately 460,000 users, with recent sales figures indicating a decline in vehicle sales [10].