刚扫的单车，没骑几分钟就“车轮抱死”，人被摔骨折！共享单车自动落锁？青桔、哈啰回应：不存在因技术缺陷导致自动落锁情况

Core Viewpoint - The safety issues surrounding shared bicycles have come to the forefront due to multiple incidents of sudden locking during rides, leading to injuries. Major companies like Qingju and Hello have denied technical defects but face increasing scrutiny from users and media [1][3]. Company Responses - Qingju stated that the incidents may be due to loose chains causing ride interruptions, not software issues. They have initiated checks on the involved bicycles and are handling insurance claims for affected users [3][4]. - Hello also reported no technical defects and emphasized that all bicycles undergo strict testing before use. They have provided a claims process for users involved in accidents [3][5]. Incident Statistics - Reports indicate at least 41 incidents of shared bicycle accidents due to sudden locking in the past two years, affecting multiple platforms [1]. - A specific case involved a user suffering multiple fractures and soft tissue injuries after a sudden stop while riding a Qingju bicycle [3]. User Concerns and Industry Insights - Users have expressed skepticism regarding the companies' self-assessments, calling for transparency in testing processes and third-party evaluations to ensure safety [5][7]. - Industry analysts suggest that the current insurance mechanisms for shared bicycles are inadequate, particularly regarding accidents caused by vehicle defects. They recommend adopting a more structured insurance system similar to that of ride-hailing services [7][9]. Regulatory and Operational Recommendations - Analysts propose that the industry should focus on enhancing product safety and accountability through improved design and technology. They also recommend establishing a consumer protection fund to cover injuries not addressed by traditional insurance [7][9]. - Regulatory bodies have been monitoring the shared bicycle industry, but there is a call for more emphasis on enforcing corporate responsibility and improving safety management through technology [8][9]. Market Growth - The shared bicycle user base is projected to exceed 600 million in 2024, with a significant increase in riding frequency, indicating a growing market despite safety concerns [6].