Uber sued by DOJ for alleged discrimination against disabled riders

Core Points - The Department of Justice (DOJ) has filed a lawsuit against Uber, alleging discrimination against riders with disabilities [1][2] - The complaint states that Uber denies individuals with disabilities full access to its services in several critical ways [1] - Uber's response emphasizes a zero-tolerance policy for service denials and disagreement with the DOJ's allegations [2] Summary by Sections Allegations - The DOJ claims that Uber and its drivers routinely refuse service to individuals with disabilities, including those with service animals or stowable wheelchairs [2] - The lawsuit also mentions that Uber imposes impermissible surcharges, such as cleaning fees related to service animals and cancellation fees for denied service [2] - Drivers are accused of insulting and demeaning individuals with disabilities or asking inappropriate questions [2] Company Response - Uber stated that it has a clear zero-tolerance policy for confirmed service denials [2] - The company fundamentally disagrees with the allegations made by the DOJ [2]