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中国平安联席首席执行官郭晓涛:用AI深挖“综合金融+医疗养老”的长坡厚雪
Shang Hai Zheng Quan Bao·2025-09-11 19:05

Core Viewpoint - In 2025, China Ping An expresses a strong sense of crisis amid a complex international environment, emphasizing the importance of growth in adversity as a key to maintaining steady development [2] Group 1: Business Performance - In the first half of 2025, the new business value of life and health insurance increased by 39.8%, with the new business value rate (based on standard premiums) rising by 9.0 percentage points [2] - The agent channel for life and health insurance saw a new business value growth of 39.8%, while the per capita new business value for agents increased by 21.6% [5] - The bancassurance channel focused on value growth, achieving a remarkable new business value increase of 168.6% [5] Group 2: Strategic Focus - The company aims to strengthen its strategic layout in life insurance, emphasizing the integration of "comprehensive finance + medical care and elderly care" as a significant growth area [4] - The company is iterating its top-level design and reforming its team structure to enhance the quality of development, focusing on a "four-in-one" system that includes basic law, training, customer management, and product + service [4] Group 3: Market Trends - The aging population and low interest rate environment are driving an increasing demand for insurance protection and wealth appreciation, marking a golden development period for the life insurance industry [3] - The health service industry in China is expected to reach a total scale of 16 trillion yuan by 2030, while the silver economy is projected to reach 30 trillion yuan by 2035 [3] Group 4: Service Strategy - The company’s medical and elderly care strategy focuses on providing the best value medical and elderly care services, creating a differentiated advantage that empowers its financial services [6] - The "Four Arrivals" service system aims to enhance customer experience by ensuring timely access to the best doctors, hospitals, treatment plans, and medications [7] Group 5: AI and Technology - China Ping An has established a comprehensive AI capability, covering nearly 247 million individual customers and utilizing vast amounts of data to create a competitive edge [8] - The company has achieved a cloudization rate of 98%, significantly improving model inference speed and automating workflows through the deployment of over 23,000 intelligent applications [9] - The "AI in all" strategy aims to embed AI throughout the business processes, enhancing value chain efficiency and reducing costs [10]