人工智能拓展服务消费新场景

Core Insights - The Chinese government has issued an opinion on the implementation of "Artificial Intelligence+" actions, focusing on enhancing service consumption quality and expanding new service consumption scenarios [1][2] - The service sector's contribution to China's GDP is significant, with a projected value-added share of 56.7% in 2024 and a contribution rate of 56.2% to economic growth [1] - AI is seen as a key solution to address challenges in service consumption, such as uneven quality, unmet personalized demands, and varying service experiences [1][2] Group 1: AI Empowerment in Service Consumption - AI enhances service consumption through natural language processing, computer vision, and deep learning, enabling highly personalized and precise interactive services [1][2] - New service categories have emerged due to AI, such as AI-guided tours and VR experiences in cultural tourism, creating new growth points in cultural experience consumption [2] - AI optimizes supply chains, predicts consumer trends, and enables dynamic pricing, significantly reducing service costs and making quality services more accessible [2] Group 2: Challenges and Solutions - The reliance on high-quality data for AI training is a challenge, with prevalent data silos hindering legal and compliant data sharing across platforms [2][3] - Issues such as information bubbles, algorithmic bias, and privacy concerns continue to restrict the healthy development of service consumption [2] - To overcome these challenges, collaboration among government, enterprises, and society is essential to expand "Artificial Intelligence+" service consumption scenarios [2] Group 3: Legal and Technical Framework - Establishing a robust legal framework for AI product and service development is crucial, including enforcing laws on cybersecurity, data protection, and personal information [3] - There is a need for breakthroughs in AI technologies to address complex contexts and ensure safe and controllable applications in key service areas like healthcare and education [3] Group 4: Digital Literacy and Public Awareness - Mainstream media should play a role in promoting AI knowledge and enhancing public awareness through educational programs and public service announcements [4] - Public cultural institutions should provide digital skills training for vulnerable groups, while schools should incorporate digital literacy courses to improve understanding of data ethics and cybersecurity [4]