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保险业:数智焕新服务 硬核保障护航
Jin Rong Shi Bao·2025-09-12 01:41

Core Insights - China Pacific Insurance (CPIC) is enhancing its role from a "risk bearer" to a "risk manager" and "guardian of a better life" through digital transformation and technology integration [1] - The theme of the current service trade fair is "Digital Intelligence Leading, Service Trade Renewing," showcasing the importance of digital technology in the insurance sector [1] Group 1: Digital Transformation and Innovation - CPIC is leveraging big data governance and the integration of financial and digital technologies to accelerate digital labor applications, resulting in a 1.9 times increase in customer engagement conversion rates [1] - China Life Insurance has reduced its overall claim processing time to 0.34 days, with over 80% of claims services being conducted online, enhancing service efficiency and customer experience [2] - China Reinsurance is focusing on climate risk management and will showcase its innovative product "Climate Vision" at the fair, highlighting its role in national climate risk governance [3] Group 2: Insurance Services and Coverage - CPIC is providing insurance coverage totaling 307.6 billion yuan for the service trade fair, expected to cover 400,000 participants, with a focus on special risks associated with the renovation of industrial heritage sites [4] - CPIC has established a specialized risk engineering team to conduct multiple rounds of risk assessments on various aspects of the exhibition, including structural characteristics and safety measures [5] - CPIC is also offering excess carbon emission insurance to compensate for additional carbon emissions incurred during disaster recovery efforts, supporting the "zero carbon" initiative [5]