Qi Lu Wan Bao·2025-09-12 01:40Core Viewpoint - The article highlights a case of insurance fraud involving a client who was misled by a fraudulent "agent" promising full policy refunds, leading to a loss of funds and subsequent assistance from the insurance company to recover and maintain coverage [1] Group 1: Incident Overview - A client named Mr. Wang was deceived by a self-proclaimed "law firm" that charged him 1,000 yuan in fees for a full policy refund, after which the intermediary became unreachable [1] - The insurance company, Ping An Life's Jining branch, intervened quickly to reassure Mr. Wang and successfully retained his policy by explaining the benefits of the Ping An Fu product [1] Group 2: Assistance and Resolution - During the communication, it was discovered that Mr. Wang's family had previously suffered a dog bite, and the company assisted in filing a claim for accidental medical expenses [1] - Mr. Wang expressed gratitude for the company's help in preventing further losses and ensuring that his insurance could still provide coverage [1] Group 3: Fraud Prevention Measures - The Jining branch of Ping An Life helped Mr. Wang gather critical evidence against the fraudulent intermediary, including the intermediary's WeChat account and transaction screenshots, and submitted this information to local authorities [1] - Company staff provided an analysis of the characteristics of financial black and gray industries, emphasizing the importance of using legitimate channels for claims and the risks of information leakage and financial loss [1]