江海区AI“智能办”上线启用，开启政务“无感智办”新体验

Core Viewpoint - The launch of the AI "Smart Office" in Jiangmen's Jianghai District marks a significant advancement in the standardization and convenience of government services, utilizing advanced technologies like big data and artificial intelligence to enhance the experience for citizens and businesses [1][5]. Group 1: Background and Motivation - The development of the AI "Smart Office" was driven by the need to address pain points in government services, such as excessive paperwork, repetitive form filling, and cumbersome processes, which led to inefficiencies and low satisfaction [2][4]. - The initiative aims to innovate the service model and transition government services towards intelligence and convenience [2][3]. Group 2: Features and Innovations - The AI "Smart Office" employs a three-step strategy: "data empowerment, scenario deepening, and service upgrading," creating Jiangmen's first localized mobile AI service platform [3][4]. - The initial launch includes four high-frequency government service items, such as business registration and elderly subsidy applications, which are commonly needed by citizens and businesses [3][4]. - The service transforms traditional government processes by enabling intelligent, round-the-clock operations, moving from "human-driven" to "intelligent-driven" services, thus providing a "seamless smart service" experience [3][4]. Group 3: Key Highlights - The AI "Smart Office" features three significant highlights: 1. An innovative service model that includes intelligent online processing, acceptance, and verification, enhancing efficiency and user experience [4]. 2. A data-sharing system that breaks down information silos between departments, significantly reducing the need for paper submissions and promoting a more efficient and eco-friendly service [4]. 3. A collaborative ecosystem that balances the needs of citizens, businesses, and government, improving service convenience and reducing the workload on government staff [4]. Group 4: Future Outlook - The implementation of the AI "Smart Office" is a practical example of deepening the "delegation, management, and service" reform, providing tangible benefits to citizens and businesses while offering a model for digital transformation in government services [5]. - The district plans to continuously enhance the level of intelligent government services and leverage technological innovation to optimize the business environment, contributing to high-quality regional development [5].