Uber(US:UBER) The Economic Timesยท2025-09-12 01:41Core Viewpoint - The U.S. Department of Justice has filed a lawsuit against Uber Technologies, accusing the company of violating the Americans with Disabilities Act by discriminating against passengers with disabilities, including those with service animals and mobility impairments [1][7]. Summary by Relevant Sections Allegations Against Uber - Uber drivers are accused of routinely refusing service to riders with disabilities, including those who travel with service animals or use stowable wheelchairs [1][7]. - The lawsuit claims that Uber and its drivers illegally charge cleaning fees for service animals and cancellation fees to riders denied service [1][7]. - Some drivers allegedly insult and demean individuals with disabilities and refuse reasonable requests, such as allowing mobility-impaired passengers to sit in the front seat [2][7]. Impact on Individuals - The discriminatory conduct of Uber has reportedly caused significant economic, emotional, and physical harm to individuals with disabilities [2][7]. - The complaint details the mistreatment of 17 individuals, including a 7-year-old amputee who was denied a ride home and a Gulf War veteran with a service dog who missed a flight due to being denied service [4][8]. Legal Actions and Company Response - The lawsuit seeks an injunction to prevent further violations of the Americans with Disabilities Act, as well as upgrades to Uber's practices and training, monetary damages, and a civil fine [5][8]. - Uber has publicly disagreed with the allegations, stating its commitment to expanding access and improving the experience for riders with disabilities, emphasizing a zero-tolerance policy for confirmed service denials [3][7]. Market Reaction - Following the news of the lawsuit, Uber shares experienced a slight increase of 0.7% in late afternoon trading [5].