Core Viewpoint - The China Consumer Association (CCA) has reported an increase in complaints regarding marriage service agencies, indicating that some have turned marriage services into "emotional consumption traps," deviating from their original purpose of helping young people find marriage partners [1]. Group 1: Industry Issues - The marriage service market is facing three main issues: 1. Unregulated marketing practices, such as misleading claims like "guaranteed success" and "payment by the male party later," which entice consumers into impulsive contracts [1]. 2. Reduced service quality, where promised matches and meeting opportunities are significantly lower than advertised [1]. 3. Difficulty in obtaining refunds and high penalties, with agencies imposing unfair terms that lead to substantial fees or outright refusal to refund [1]. Group 2: Recommendations - The CCA suggests that relevant authorities should improve legal regulations and standards, incorporating service frequency, information authenticity, and contract refund mechanisms into oversight [1]. - Additionally, the establishment of an industry credit evaluation and blacklist system is recommended to make it difficult for non-compliant agencies and practitioners to operate [1].
中消协:一些婚介机构将婚恋服务变成“情感消费陷阱”
Zhong Guo Xin Wen Wang·2025-09-12 02:48