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Uber Sued by DOJ Over Passenger Disability Discrimination
UberUber(US:UBER) Insurance Journalยท2025-09-12 05:02

Core Viewpoint - The US Justice Department has filed a lawsuit against Uber Technologies Inc. for allegedly discriminating against individuals with physical disabilities, claiming violations of federal law regarding service animals and stowable wheelchairs [1][2]. Group 1: Legal Issues - The lawsuit alleges that Uber drivers routinely refuse to accommodate passengers with service animals or those using stowable wheelchairs [1]. - This is not the first time Uber has faced legal action regarding disability rights; in 2021, the company settled with the Justice Department for over $2 million due to similar allegations [2]. - The current case is titled United States of America v. Uber Technologies Inc., filed in the US District Court for the Northern District of California [5]. Group 2: Company Response - An Uber spokesperson stated that riders using guide dogs or assistive devices deserve a respectful experience and emphasized the company's zero-tolerance policy for service denials [3]. - Uber claims that all drivers must comply with the company's service animal policy and applicable accessibility laws before using the driver app [3]. - Despite the introduction of an optional self-identification feature for riders traveling with service animals, the Justice Department asserts that discrimination has continued [4]. Group 3: Market Reaction - Following the announcement of the lawsuit, Uber's shares saw a slight increase, trading 0.7% higher shortly after the news broke [4].