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Uber Faces Federal Lawsuit Alleging Refusal Of Disabled Riders - Uber Technologies (NYSE:UBER)
Benzingaยท2025-09-12 06:38

Core Viewpoint - The U.S. Department of Justice has filed a lawsuit against Uber Technologies Inc. for alleged discrimination against disabled passengers on its platform [1][2]. Group 1: Allegations of Discrimination - The lawsuit claims that Uber drivers routinely refuse service to riders with disabilities, including those with service animals and wheelchairs [2]. - The filing states that Uber's discriminatory conduct has caused significant economic, emotional, and physical harm to individuals with disabilities [3]. - Specific allegations include demands for cleaning fees for service animals and cancellation fees for denied rides, as well as instances of insult and lack of reasonable accommodations [3][4]. Group 2: Legal Violations and Consequences - The Department of Justice asserts that Uber has violated the Americans with Disabilities Act, citing 17 individuals who reported mistreatment, including a 7-year-old amputee denied a ride [4]. - The DOJ is seeking an injunction to prevent further violations and monetary damages for affected individuals [4]. Group 3: Uber's Response and Business Developments - Uber has denied the allegations, emphasizing its commitment to providing a safe and respectful experience for disabled riders and stating a zero-tolerance policy for service denials [5]. - In addition to the lawsuit, Uber announced a partnership with Joby Aviation Inc. to offer Blade Mobility flights starting in 2026, following Joby's acquisition of Blade's passenger business [5]. - Uber also plans to accept cash payments for rides in the U.S., a move that has received mixed reactions from drivers concerned about safety [6]. Group 4: Autonomous Driving and Competition - Uber's CEO has criticized Tesla's camera-only approach to autonomous driving, suggesting that incorporating LiDAR is essential for safety [7]. - Tesla's Robotaxi app has reportedly outperformed Uber's app in download rates, indicating competitive pressure in the autonomous vehicle market [7].