西贝发公开信称罗永浩指责不实，并公布13道菜品制作过程

Core Viewpoint - The article discusses the public dispute between Luo Yonghao and Xibe, where Xibe refutes Luo's claims about the transparency of their pre-made dishes and takes steps to demonstrate their food preparation processes. Group 1: Company Response - Xibe issued a letter to customers confirming that Luo Yonghao's accusations on Weibo were unfounded and provided detailed production guidelines for 13 dishes [1][4]. - The company announced the opening of its kitchen for public tours, allowing customers to observe food preparation while dining [1][4]. Group 2: Transparency Measures - Xibe will publish the "operating instructions" for the preparation of specific dishes, including ingredients and cooking processes, to enhance transparency [1][4]. - The company plans to open various production sites, including the original ingredient sources and central kitchens, for public visits [1][4].