Core Viewpoint - The response from Hello Bike regarding incidents of automatic locking during rides indicates that there are no technical defects in the bike lock system, and the company has identified potential user-related causes for the incidents [1] Group 1: Technical Analysis - Hello Bike's technical team conducted a thorough investigation using user data and found no evidence of technical defects causing the automatic locking issue [1] - The bike lock design includes a specific logic that prevents locking when the speed is above 0.5 m/s, only allowing the lock to engage when the bike is at a very low speed [1] Group 2: User Behavior Insights - Two potential scenarios were identified for the automatic locking incidents: 1. Users may accidentally trigger the "return" button while riding due to friction or other reasons, leading to the bike locking [1] 2. If a previous user fails to lock the bike before leaving, the next user may inadvertently cause the bike to lock when stopping, as the previous user can still lock the bike remotely [1] Group 3: Market Implications - The safety issues related to Hello Bike's service will require ongoing market attention and scrutiny to ensure user safety and trust in the service [1]
共享单车自动落锁造成安全隐患 哈啰单车官方回应
Xi Niu Cai Jing·2025-09-12 07:58