金融监管总局修订发布《金融机构消费者权益保护监管评价办法》

Core Viewpoint - The recent revision of the "Regulatory Evaluation Method for Consumer Rights Protection in Financial Institutions" aims to enhance the regulatory framework for consumer rights protection in the financial sector, ensuring better service and satisfaction for consumers [1] Group 1: Key Changes in the Evaluation Method - The evaluation scope has been adjusted to encompass a broader range of financial institutions [1] - The evaluation elements have been optimized to better reflect the needs of consumers [1] - The evaluation procedures have been improved for greater efficiency and clarity [1] Group 2: Implementation and Impact - The revision emphasizes strengthened collaboration between different regulatory levels [1] - The application of evaluation results has been deepened to ensure that consumer rights protection is integrated into all business operations [1] - The overall goal is to provide more convenient and warmer financial services to the public, enhancing consumer satisfaction and sense of gain [1]