西贝发公开信：罗永浩指责不实 13道菜品具体制作过程公布！于东来发文力挺西贝！罗永浩发声

Group 1 - The core message from Xibe's letter to customers is that the accusations made by Luo Yonghao regarding the use of pre-made dishes are unfounded, and the company is committed to transparency by releasing detailed cooking instructions for 13 dishes [1][12][13] - Xibe has decided to open its kitchens for public tours, allowing customers to observe food preparation processes while ensuring compliance with food safety standards [1][12] - The company plans to gradually open its production sites, including origin farms and central kitchens, to further enhance transparency and customer trust [1][12] Group 2 - Luo Yonghao announced a live stream to discuss the incident, emphasizing his intention to promote transparency in the pre-made food industry rather than targeting Xibe or its founder [4] - Support for Xibe was expressed by Yu Donglai, founder of Pang Donglai, who highlighted the importance of recognizing the efforts of businesses and their leaders in maintaining quality and integrity [6][8]