金融机构消保监管评价对象扩围 金融租赁、养老保险公司被纳入

Core Points - The Financial Regulatory Bureau has revised and released the "Regulatory Evaluation Measures for Consumer Rights Protection of Financial Institutions," expanding the evaluation scope to include financial leasing companies and pension insurance companies [1][2] - The evaluation criteria have been adjusted from six to seven key elements, including "system mechanism," "suitability management," "marketing behavior management," "dispute resolution," "financial education," "consumer services," and "personal information protection" [1][2] - The evaluation process has been refined into distinct stages: information collection, initial evaluation, re-evaluation, and review, with an emphasis on collective research for the re-evaluation and review stages [1][2] Evaluation Weighting and Implementation - The evaluation score weight for primary branch institutions has increased from 40% to 50%, highlighting the importance of grassroots financial institutions in consumer protection work [2] - The Financial Regulatory Bureau's local agencies can adjust evaluation indicators based on the type, business model, scale, and customer demographics of financial institutions in their jurisdiction [2] - The evaluation results will lead to differentiated regulatory measures, providing positive incentives for institutions with good evaluation results and corresponding regulatory actions for those with poor results [2]