USAA car insurance review 2026: 3.7 out of 5 stars

USAA rating: 3.7 out of 5 stars USAA is known for its competitive rates, excellent financial strength, and service to military personnel and their families. Drivers with no military affiliation may not be eligible for USAA auto insurance. For those who qualify, USAA rates are well below average auto premiums. The company also scores well on J.D. Power customer service surveys, but has a higher-than-average complaint rating with the National Association of Insurance Commissioners (NAIC). You manage your au ...