Group 1 - The incident involves a customer, Xiao Wu, who faced a charge for wasted food at a sushi buffet restaurant after leaving a significant amount of uneaten salmon sashimi due to perceived poor quality [1][9] - The restaurant staff claimed that the customer ordered an excessive amount of food, including 83 shrimp, and was reminded about the restaurant's policy against food waste [9][10] - The restaurant initially requested a compensation of around 100 yuan for the uneaten salmon, which the customer disputed, leading to a conversation with the manager who ultimately waived the fee but requested the customer to avoid waste in the future [10] Group 2 - The restaurant emphasized its commitment to preventing food waste, highlighting that it has policies in place and signs promoting food conservation [10] - The customer expressed dissatisfaction with the food quality on social media, alleging that the restaurant avoided addressing the quality issues and engaged in personal attacks against her [5][8] - The restaurant's response included multiple apologies from the manager, indicating a focus on customer service despite the conflict over food waste [10]
女子吃自助剩10片三文鱼被索赔百元?店家:她点了83只鳌虾,吃了3个半小时
Zhong Guo Ji Jin Bao·2025-09-13 09:07