Group 1 - The controversy surrounding "Xibei prepared dishes" has significantly impacted store operations, with a reported 70% decrease in customer flow at the flagship store in Beijing, dropping from approximately 140 tables to 37 tables during peak hours [2] - Xibei's founder, Jia Guolong, indicated that daily revenue for all stores dropped by 1 million yuan on September 10 and 11, with an estimated decrease of 2 to 3 million yuan on September 12 [2] - Xibei has nearly 400 stores in China and employs around 18,000 staff members, with plans to open its first overseas store in Los Angeles in 2024, marking the start of its global expansion [3] Group 2 - The internal meeting held by Xibei on September 12 focused on improving store operations and customer service in response to the backlash from the prepared dishes controversy [1] - Luo Yonghao's comments on social media regarding the use of prepared dishes in Xibei's offerings sparked significant public discourse, leading to a live stream that attracted over 500,000 viewers across multiple platforms [3] - Xibei's official response to the controversy included a detailed letter to customers addressing the prepared dishes issue and clarifying the cooking processes used in their menu items [2]
有门店客流减少70%!西贝连夜开会!罗永浩官宣“停战”!
Zheng Quan Shi Bao Wang·2025-09-14 07:10