西贝门店暂停后厨参观，有门店称：严重影响正常运营

Core Viewpoint - The company Xibei has suspended kitchen tours at some of its locations following a public dispute with influencer Luo Yonghao regarding the use of pre-prepared dishes, which has significantly impacted its operations and revenue [1][6][8]. Group 1: Suspension of Kitchen Tours - On September 14, Xibei announced the suspension of kitchen tours at several locations in Beijing, Shanghai, and Guangzhou, citing concerns over food safety and operational efficiency during peak dining hours [1][2][5]. - Some locations in Guangzhou and Shenzhen still allow kitchen tours, but the majority have shifted to a model where customers can view kitchen operations through a transparent kitchen setup [5][6]. Group 2: Impact on Operations - Store managers reported that the suspension of kitchen tours was necessary to focus on customer dining experiences and to comply with food safety regulations, as the tours were causing disruptions during busy periods [2][5]. - Xibei's founder, Jia Guolong, indicated that the company experienced a significant drop in daily revenue, estimating a loss of 1 million yuan on September 10 and 11, with projections of 2 to 3 million yuan on September 12 due to the controversy [6][8]. Group 3: Response to Controversy - Following accusations from Luo Yonghao regarding the use of pre-prepared dishes, Xibei initially opened its kitchens for public tours but later faced scrutiny over the presence of pre-processed ingredients [6][8]. - Jia Guolong acknowledged the company's missteps in handling the situation and expressed a commitment to transparency moving forward, stating that Xibei would learn from other successful models in the industry [6][8].