西贝致歉：将尽可能把中央厨房前置加工工艺调整到门店现场加工

Core Viewpoint - Xibei has acknowledged a significant gap between its production processes and customer expectations, leading to an apology and a commitment to improve its offerings by adjusting its food preparation methods to enhance customer satisfaction [4][5]. Summary by Categories Company Response - Xibei has issued an apology for not meeting customer expectations and has committed to making improvements based on customer feedback [4][5]. - The company emphasizes its adherence to strict food safety standards and compliance with national laws and regulations [4]. Planned Adjustments - Xibei will implement nine major adjustments by October 1, 2025, including: 1. Switching all dishes cooked with soybean oil to non-GMO soybean oil [4][5]. 2. Changing the preparation of children's beef rice from pre-made sauce to freshly stir-fried at the store [3][5]. 3. Making children's beef patties fresh on-site instead of using pre-made products [3][5]. 4. Replacing frozen cod fish sticks with fresh, whole yellow croaker, cooked on-site [3][5]. 5. Preparing lamb skewers fresh at the store instead of pre-cut [3][5]. 6. Using fresh pork ribs for the pork and sauerkraut dish instead of semi-finished products [3][5]. 7. Cooking the meat for the flaky meat sandwich fresh at the store [3][5]. 8. Preparing the shredded chicken dish with fresh chicken cooked on-site [3][5]. 9. Making oatmeal millet porridge with fresh pumpkin slices instead of pre-made pumpkin puree [3][5]. Customer Engagement - Xibei invites customers to continue providing feedback and suggestions for improvement, indicating a commitment to ongoing adjustments [5]. - The founder, Jia Guolong, has expressed a dedication to transparency and customer satisfaction, stating that the company will learn from successful practices in the industry [5].