西贝发致歉信 10月1日前门店将进行九大调整

Core Viewpoint - The company, Xibei, has issued an apology regarding discrepancies between its production processes and customer expectations, acknowledging the concerns raised by customers and expressing gratitude for their feedback [1] Group 1: Apology and Customer Engagement - Xibei has publicly apologized for not meeting customer expectations and has expressed sincere gratitude to customers who provided feedback [1] Group 2: Adjustments and Changes - By October 1, 2025, Xibei will implement several adjustments across its nationwide stores [2] - Xibei is actively communicating with upstream suppliers to shorten product shelf life while ensuring food safety and inventory turnover [3] Group 3: Menu Adjustments - All dishes using soybean oil will switch to non-GMO soybean oil [4] - The children's meal beef rice will be adjusted to be stir-fried in-store [4] - The children's beef patties will be made fresh in-store [4] - The children's cod fish strips will be replaced with fresh-cut large yellow croaker, cooked in-store [4] - Lamb skewers will be freshly cut, skewered, and grilled in-store [4] - The pork and sauerkraut dish will use fresh pork ribs, stir-fried in-store [4] - The crispy meat sandwich will use fresh meat for marination in-store [4] - The shredded spicy chicken will be made with fresh chicken, boiled in-store [4] - The oatmeal millet porridge will be freshly cooked in-store with added fresh pumpkin slices [4]