Core Viewpoint - The company West Be is making significant adjustments to its food preparation processes in response to customer feedback, aiming to enhance customer experience and meet expectations by transitioning from centralized kitchen processing to in-store cooking by October 1, 2025 [1][3][5] Summary by Categories Adjustments to Food Preparation - All dishes using soybean oil will switch to non-GMO soybean oil [4] - Children's meal beef stew sauce will be prepared fresh in-store [4] - Children's meal beef patties will be made fresh in-store [4] - Children's meal cod fish sticks will be replaced with fresh-cut large yellow croaker, fried and grilled in-store [4] - Grilled lamb skewers will be freshly cut, skewered, and grilled in-store [4] - Pork chop sauerkraut will use fresh pork ribs cooked in-store instead of semi-finished products [4] - The braised meat in flaky meat sandwich will be prepared fresh in-store [4] - Shredded spicy chicken will be made with fresh chicken cooked in-store [4] - Oat and millet porridge will be freshly cooked in-store with added fresh pumpkin slices [4] Customer Engagement and Communication - The company acknowledges the gap between its production processes and customer expectations, expressing gratitude for customer feedback and concerns [3][5] - West Be is committed to maintaining strict food safety standards and complying with relevant laws and regulations [3] - The company invites ongoing customer suggestions for improvements and promises to keep customers updated on changes [5]
西贝发布致歉信:将尽可能把中央厨房前置加工工艺调整到门店现场加工 10月1日前完成调整
Shang Hai Zheng Quan Bao·2025-09-15 05:55