西贝致歉，罗永浩回应

Core Viewpoint - The company Xibei has acknowledged a significant gap between its production processes and customer expectations, leading to an apology and a commitment to improve its food preparation methods by transitioning from centralized kitchen processing to on-site cooking in stores by October 1, 2025 [1][3]. Summary by Relevant Sections Company Response - Xibei has issued an apology, recognizing the disparity between its production methods and customer expectations, and has committed to making improvements [1][3]. - The company plans to implement nine major adjustments to its food preparation processes by October 1, 2025, to enhance customer experience [3]. Planned Adjustments - All dishes using soybean oil will switch to non-GMO soybean oil [3]. - Children's meals will be freshly prepared on-site, including beef rice, beef patties, and fish sticks [3]. - Lamb skewers will be cut, skewered, and grilled on-site [3]. - Pork chop dishes will use fresh pork instead of semi-finished products [3]. - Other adjustments include preparing various dishes, such as meat sandwiches and chicken, on-site to ensure freshness [3]. Customer Concerns - The company is actively communicating with suppliers to address customer concerns regarding food safety and shelf life, aiming to shorten the shelf life while ensuring safety and inventory turnover [3]. Public Reaction - Influencer Luo Yonghao criticized Xibei's apology, questioning the authenticity of their claims regarding pre-prepared food and the implications of continuing to sell such products until the adjustments are made [4].