Core Viewpoint - The rise of financial "black and gray industries" posing significant risks to consumer information and financial security, with fraudulent companies offering debt relief services while charging high fees and employing deceptive practices [1][2]. Group 1: Consumer Protection Initiatives - Financial institutions are actively engaging in consumer education to help identify and prevent "black and gray industry" scams, with notable efforts from China Merchants Bank (CMB) Credit Card [1][2]. - CMB Credit Card has implemented various outreach programs, including activities in schools, rural areas, and communities, to disseminate knowledge on recognizing scams and protecting against fraud [1][2]. Group 2: Law Enforcement Collaboration - CMB Credit Card has established a regular "police-bank cooperation" model to combat financial "black and gray industries," facilitating a comprehensive mechanism for intelligence sharing and proactive detection of fraudulent activities [3][5]. - A recent case involved the conviction of three individuals for forging government seals, highlighting the effectiveness of CMB's collaboration with law enforcement in addressing such crimes [3]. Group 3: Technological Innovations - CMB Credit Card has developed an intelligent identification model for detecting "black and gray industry" activities, utilizing big data analysis and biometric recognition to enhance risk detection and prevention [4]. - The system operates in real-time, capable of analyzing data within milliseconds, and has achieved over 90% identification of telecom network fraud transactions [4]. Group 4: Collaborative Governance - The fight against malicious debt evasion requires a multi-faceted approach, with CMB Credit Card strengthening partnerships with other financial institutions and internet platforms to explore collaborative governance [5][6]. - In August 2023, CMB Credit Card established a governance mechanism with social media platforms to jointly assess and mitigate risks associated with "black and gray industry" information [6]. Group 5: Future Commitment - CMB Credit Card aims to continue its efforts in consumer protection and the fight against financial "black and gray industries," striving for a balanced dynamic between consumer rights and industry development [6].
内外兼修、多措并举 招行信用卡创新构筑“黑灰产”防治网