金融监管总局：将指导金融行业多出让消费者看得见、摸得着、得实惠的举措

Core Viewpoint - The Financial Regulatory Administration is enhancing consumer financial education and services to meet the diverse financial needs of the public, with a focus on practical measures that consumers can see and feel [1][2]. Group 1: Financial Education Initiatives - The Financial Regulatory Administration, in collaboration with the People's Bank of China and the China Securities Regulatory Commission, is organizing a Financial Education Promotion Week from September 15 to 21, aiming to improve public financial literacy [1]. - This is the third nationwide financial education campaign since the establishment of the Financial Regulatory Administration, with increasing social impact and innovative activities [1]. Group 2: Service and Product Supply Enhancement - The Financial Regulatory Administration is implementing policies to boost consumer spending, including pilot programs for personal consumer loans and interest subsidies for service industry loans [2]. - Financial institutions are encouraged to optimize resource allocation and develop customized financial products that integrate into consumers' daily lives [2]. Group 3: Consumer Protection and Feedback - The Financial Regulatory Administration has revised over 30 regulations related to corporate governance, regulatory ratings, and consumer protection this year, aiming to enhance consumer rights protection [1]. - The administration is committed to listening to consumer feedback to continuously improve regulatory frameworks [1]. Group 4: Targeted Service Improvements - The Financial Regulatory Administration is guiding financial institutions to enhance services for specific customer groups, including the elderly, disabled individuals, and new citizens, through technology and intelligent solutions [2]. - Innovative service models that address public needs have emerged, providing valuable examples for the financial industry [2]. Group 5: Ongoing Financial Literacy Assessment - A nationwide survey on consumer financial literacy is being conducted, showing a steady improvement in financial literacy levels among consumers [3]. - The Financial Regulatory Administration plans to further advance financial education initiatives to ensure comprehensive coverage of consumer scenarios and communication channels [3].