苏州市互联网助企服务中心启用

Core Viewpoint - Suzhou has established the first physical Internet service center for enterprises among prefecture-level cities in China, aiming to create a clear online space for businesses and explore modern network governance pathways [1][2]. Group 1: Service Center Establishment - The Suzhou Internet Service Center for Enterprises was officially inaugurated on September 14, 2023, as part of the Jiangsu Province National Cybersecurity Publicity Week [1]. - The center aims to provide a comprehensive response mechanism and standardized services to support local businesses in navigating the digital landscape [1][2]. Group 2: Service Offerings - The center offers three main categories of services: reporting, declaration, and consultation, covering five key service projects including policy consultation, infringement reporting, cybersecurity assurance, professional title evaluation, and industry party building guidance [3]. - The center emphasizes a one-stop, integrated service platform to help businesses effectively manage online challenges and enhance their operational efficiency [3][4]. Group 3: Collaborative Framework - The center employs a "1+N" operational model, integrating various municipal departments into a collaborative alliance to break down departmental barriers and enhance service delivery [3][4]. - Six expert teams have been established to provide comprehensive support across legal, public opinion, cybersecurity, online publicity, psychological, and party-building domains [3][4]. Group 4: Expansion and Accessibility - The center has set up sub-centers and service stations in various districts, extending its reach to local enterprises and enhancing service accessibility [4]. - A service manual has been created to streamline processes, offering a unified approach to handling enterprise-related online issues throughout different business stages [4][5]. Group 5: Impact and Success Stories - Since its trial operation began in June 2023, the center has received 135 requests for assistance, successfully helping 16 companies restore their reputations and navigate online misinformation [5][6]. - The center has facilitated compliance and risk management for enterprises, enabling them to focus on innovation and market expansion [6][7]. Group 6: Future Directions - The center plans to expand its service coverage and improve precision in addressing enterprise needs, including enhancing preventive service systems and offering specialized training [7].