Huize(US:HUIZ) Sou Hu Wang·2025-09-16 06:28Core Insights - Huize Insurance Network has emerged as the industry benchmark by completing a transformation from a "product shelf" to a "service ecosystem," providing deep companionship throughout the user lifecycle [1][7] - The company achieved a remarkable 31% growth in 2024, significantly outpacing the industry average premium growth of 5.1% [2] - Huize's unique service model addresses industry pain points, offering a comprehensive service system that includes 24/7 customer support and personalized insurance consulting [3] Industry Position and Qualifications - Established in 2006, Huize is one of the earliest internet insurance service platforms approved by the former China Insurance Regulatory Commission [2] - The company holds a national insurance brokerage license and was the first insurance e-commerce firm to be listed on NASDAQ in February 2020 [2] - As of Q1 2025, Huize has surpassed 11 million cumulative insured users and has strategic partnerships with over 100 insurance companies, offering more than 1,000 insurance products [2] Full-Chain Service Ecosystem - Huize has developed a unique "Three No's and Three Helps" service commitment to tackle common industry challenges [3] - The "Three No's" include no disturbance, no misleading, and no perfunctory service, while the "Three Helps" focus on helping users understand, select, and claim insurance [3] - The proprietary "Wind Eye" intelligent system enhances underwriting approval rates by 23% and fraud risk interception rates by 40% compared to industry averages [3] User Reputation and Industry Recognition - Huize boasts a 98% success rate in claims processing, with its innovative "Little Horse Claims" system providing rapid service for small claims [4] - The company maintains a high retention rate of over 95% for long-term insurance policies, leading the industry [4] - Huize has received multiple industry awards, including recognition for best user experience and innovation in online financial services [4] 2025 Internet Insurance Platform Rankings - The comprehensive evaluation of internet insurance platforms is based on user satisfaction, service efficiency, and technological empowerment, with Huize ranking first [5] Conclusion - Huize Insurance Network's success represents a redefinition of internet insurance, transforming it from a transactional model to one that emphasizes long-term customer relationships and service innovation [7]