Jing Ji Guan Cha Wang·2025-09-16 12:46Core Insights - China Ping An ranked 9th in the "Top 100 Most Valuable Chinese Brands" by Kantar BrandZ with a brand value of $29.64 billion, marking a year-on-year increase of approximately 44.5% [1] - The BrandZ ranking evaluates brands based on financial value and brand contribution, highlighting China Ping An's commitment to building a trusted national brand and its ongoing digital transformation strategy [1] Group 1: Financial Performance and Customer Engagement - As of June 2025, China Ping An had nearly 247 million personal customers, equating to one in every six Chinese individuals being a customer, with an average of 2.94 contracts per customer, reflecting a 0.3% increase from June 2024 [2] - The average operating profit per customer reached 247.32 yuan in the first half of 2025, showing a year-on-year growth of 0.6% [2] - The company aims to provide a seamless financial service experience through a comprehensive financial supermarket model, emphasizing customer needs and product advantages [2] Group 2: Technological Advancements - China Ping An has leveraged AI technology to enhance its financial services, achieving 818 million calls to its large model and over 650 applications across various scenarios in the first half of 2025 [2] - AI-driven customer service accounted for approximately 8.82 billion interactions, covering 80% of total customer service volume, with a 94% instant underwriting rate for life insurance policies [2] - The integration of AI and human collaboration has improved policy renewal rates by 18%, enhancing customer protection [2] Group 3: Corporate Social Responsibility and Sustainability - By June 2025, China Ping An had invested nearly 10.8 trillion yuan in supporting the real economy, with green investment totaling 144.48 billion yuan and green loan balances at 251.75 billion yuan [3] - The company reported green insurance premium income of 35.84 billion yuan and provided 32.81 billion yuan in rural industry support in the first half of 2025 [3] - China Ping An's MSCI ESG rating improved to AA, ranking first in the Asia-Pacific region for "comprehensive insurance and brokerage," and it was the only insurance company from mainland China included in the S&P Global "Sustainability Yearbook" [3]