Xin Lang Cai Jing·2025-09-16 13:39Core Viewpoint - Liu Qiangdong, founder and chairman of JD Group, emphasizes the need for fair competition in the restaurant and delivery industry, highlighting the challenges faced by restaurant operators due to high commission fees from delivery platforms [3][4][6]. Group 1: Restaurant Industry Insights - Liu Qiangdong criticizes the high commission rates of up to 25% charged by delivery platforms, which he claims compromise food safety and lead to the emergence of "ghost kitchens" [4][6]. - He mentions that the profit margins in the restaurant industry rarely reach 25%, making it difficult for operators to sustain quality while paying high commissions [4][5]. - Liu introduces JD's new business, "Qixian Xiaochu," which has reportedly increased sales for nearby restaurants by over 30% without squeezing their market space [5][6]. Group 2: Business Strategy and Competition - Liu advocates for competition based on strategy, business models, and value creation, rather than personal grievances, addressing Meituan's Wang Xing directly [3][8]. - He stresses that retailers should not earn more than brand manufacturers, as this imbalance can lead to industry issues [5][6]. - Liu expresses a commitment to not engage in price wars in the hotel industry, aiming to maintain service quality and profit margins for hotel operators [6][7]. Group 3: Future Plans and Innovations - JD Group plans to launch a new hotel development initiative and innovate its delivery business model [4][7]. - Liu emphasizes the importance of food safety and aims to promote Chinese cuisine globally, aspiring for Chinese food to dominate the international restaurant scene [7][10]. - He highlights JD's commitment to providing full social insurance for delivery workers, a first in the industry, to improve their working conditions [6][9].