Globenewswire·2025-09-16 21:10Core Insights - Concentrix Corporation has been recognized as a Leader and Star Performer in Everest Group's Global Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2025, marking a significant achievement for the company [1][4]. Company Performance - For over 20 years, Concentrix has been trusted by clients to design, build, and run brand experiences that surpass competition, showcasing a strong track record in customer experience transformations [2]. - The assessment evaluates top providers of digital customer experience solutions based on market impact, delivery capabilities, and commitment to data privacy and security [3]. Innovation and Strategy - Concentrix's success is attributed to its ability to combine scale, digital innovation, and global reach, supported by a large workforce and multiple acquisitions [4]. - The company emphasizes AI-first innovation and deep brand experience expertise to help clients transform their operating models and enhance customer engagement [4]. Market Position - Concentrix serves over 2,000 clients across various industries, providing integrated, end-to-end solutions that address complex business challenges [5]. - The company operates in over 70 markets, demonstrating its extensive global presence and capability to deliver differentiated outcomes [5].