河南部署加快人工智能赋能新型工业化

Group 1 - The core viewpoint is that Henan province aims to accelerate the integration of artificial intelligence into new industrialization, targeting an AI industry scale exceeding 160 billion yuan by 2027, establishing itself as a significant AI industrial hub and innovation application demonstration area [1] Group 2 - The China Academy of Information and Communications Technology highlights that the structural adjustment of the macro economy and the rapid evolution of generative AI technology are profoundly reshaping the relationship between enterprises and customers [3] - There is an urgent need for Customer Relationship Management (CRM) systems to transition from traditional models to intelligent, personalized, and sustainable new stages due to the evolving market demands for highly personalized and real-time services [3] - The ongoing national strategies such as "AI+" and "Digital China" create unprecedented opportunities for AI technology to empower core business processes and cultivate new productive forces [3] - Deploying AI-driven CRM systems and deeply embedding AI capabilities into business processes is now a key strategic decision for companies to build sustainable, differentiated advantages that are difficult for competitors to replicate [3]