Huan Qiu Wang·2025-09-17 02:53Core Viewpoint - The HOPE platform by Haier Smart Home has been upgraded with a new "Wishing Pool" section, aimed at facilitating direct user input for product innovation and development [1][4]. Group 1: User-Centric Product Development - Haier Smart Home emphasizes user needs as a driving force for product innovation, exemplified by the successful launch of the "Lazy Washing Machine," which was developed based on user feedback for a machine that can wash different types of clothing separately [3]. - Following the "Lazy Washing Machine," additional user requests led to the introduction of products like the "Lazy Washing and Shoe Washing Machine" and "Lazy Drying Machine," expanding the "Lazy Family" product line [3]. - The "Lazy Washing Machine" has been delivered to over 130,000 users in China, with plans for a European launch by the end of the year, showcasing the effectiveness of the user co-creation model [3]. Group 2: Wishing Pool Functionality - The "Wishing Pool" section allows users to submit product improvement suggestions directly to the R&D team, enhancing the efficiency of communication and idea generation [4][7]. - This platform enables R&D engineers and product managers to review and respond to user ideas, fostering a two-way interaction that accelerates the transition from concept to product [7]. - By integrating internal and external expert resources, the "Wishing Pool" aims to optimize the user co-creation mechanism, improving the accuracy and efficiency of responding to user demands [7].