被曝“公筷喂狗”，顾客报警，西贝紧急回应：使用过的筷子、餐具、桌布等已全部丢弃

Core Points - A recent incident at a Xibei restaurant in Wenzhou raised concerns about dining safety when a customer reported that other diners brought a pet dog into the restaurant and fed it using chopsticks provided by the restaurant [2][3] - The restaurant management acknowledged that there is a policy against pets in the establishment, but staff oversight allowed the situation to occur during a busy dining period [3][4] - Following the incident, the restaurant disposed of all utensils and linens used by the pet owners and conducted a thorough sanitation of the premises [4] Company Response - The restaurant's management stated that they have taken immediate measures to prevent similar incidents in the future, including staff training to monitor for pets entering the restaurant [4] - Xibei has emphasized its commitment to family dining experiences, with a focus on children's meals, which have become a significant growth area for the company [4][7] - The company plans to enhance transparency and customer engagement regarding its food preparation processes, particularly for children's meals, in response to recent public scrutiny [7] Business Context - Xibei operates nearly 400 locations across 62 cities in China and has recently expanded internationally with a new location in Los Angeles [7] - The company aims to position itself as the preferred dining choice for families in various city tiers, aligning with its branding as a "family gathering restaurant" [7]