西贝门店回应有顾客公筷喂狗：餐厅确实有“禁止宠物入内”的规定，发生事件后，立刻采取了措施

Group 1 - The incident involved a customer at a West Restaurant who witnessed another table using public chopsticks to feed a dog, raising concerns about hygiene in a family dining environment [1] - The restaurant has a policy prohibiting pets, except for service animals, and acknowledged that staff oversight allowed the situation to occur during a busy dining period [1] - Following the incident, the restaurant disposed of all utensils and linens used by the offending customers and conducted a thorough disinfection of the premises, with video documentation of the process [1] Group 2 - The customer who reported the incident sought clarification on the restaurant's pet policy and whether using public chopsticks to feed a dog was a violation [1] - The restaurant's management emphasized that immediate actions were taken to address the situation after being informed by other patrons [1]