Venbrook and Cognizant Partner to Modernize Claims Processing for Insurance Carriers

Core Insights - Venbrook Group and Cognizant have formed a strategic partnership to enhance the property and casualty (P&C) claims processing lifecycle, aiming to improve efficiency and reduce costs for insurance carriers [1][2][3] Partnership Details - The collaboration will feature an innovative, agentic AI-powered Third-Party Administrator (TPA) claims solution, co-developed by both companies, to digitize key components of the claims process for P&C insurance carriers [2] - Cognizant will provide a range of services including claims processing, policy administration, financial operations, and compliance processing, leveraging Venbrook's network of licensed adjusters [2][3] Market Context - The TPA market is projected to reach approximately $795 billion by 2032, indicating significant growth potential [2] - The new operating model aims to enhance claims processing speed, accuracy, and efficiency while supporting early fraud detection and improving customer satisfaction [3] Company Expertise - Venbrook has 44 years of claims expertise and operates in all 50 states, recognized for delivering accurate damage repair estimates, leading to substantial savings for insurance carriers [4] - Cognizant brings deep expertise in AI, automation, and large-scale insurance operations, complementing Venbrook's TPA capabilities [4][6] Strategic Goals - The partnership aims to modernize claims management, enabling insurance carriers to focus on core strengths and deliver superior customer experiences [3][6] - The joint solution is designed to transform operations and elevate the customer experience for both carriers and policyholders [6]